Effective Date: June 30, 2026
At MediBillFlo, your privacy matters to us. We understand the importance of protecting your personal and business information, especially in the healthcare industry. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
By using our website or services, you agree to the practices outlined below.
Information We Collect
When you interact with MediBillFlo, we may collect information such as:
- Your name
- Email address
- Phone number
- Business or medical practice details
- Billing or payment information
- Messages or inquiries you send to us
We may also automatically collect basic website usage information like:
- IP address
- Browser type
- Device information
- Pages visited on our site
- Cookies and analytics data
This helps us improve our services and provide a better experience for our visitors.
How We Use Your Information
We use the information we collect to:
- Provide and manage our medical billing services
- Respond to your questions or support requests
- Improve our website and customer experience
- Communicate important updates or service information
- Send SMS communications where consent has been provided
- Process transactions securely
- Protect against fraud or unauthorized access
- Meet legal and regulatory requirements
We only collect information that is necessary to serve you effectively.
SMS Consent & Communication
By providing your phone number and opting in, you agree to receive SMS messages from MediBillFlo related to services, updates, and support.
Important:
- Message frequency may vary
- Standard message and data rates may apply
- You can opt out at any time by replying “STOP”
- For assistance, reply “HELP” or contact us directly
We do not share, sell, or distribute phone numbers collected for SMS consent with third parties or affiliates.
Sharing of Data
MediBillFlo does not sell, trade, or rent your personal information to third parties.
We may share information only with trusted service providers or partners who help us operate our business, process payments, or provide support services. These parties are required to keep your information secure and confidential.
However, phone numbers collected for SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
We may also disclose information if required by law or to protect our legal rights.
HIPAA & Data Security
Because we work in the healthcare space, we take data privacy seriously. We use appropriate administrative, technical, and physical safeguards to help protect sensitive information and support compliance with applicable healthcare privacy regulations, including HIPAA where applicable.
While no online system can guarantee absolute security, we continuously work to maintain strong protection standards.
Cookies & Website Analytics
Like many websites, we may use cookies and analytics tools to:
- Understand website traffic
- Improve website performance
- Remember user preferences
You can choose to disable cookies through your browser settings at any time.
Your Rights
You may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications, including SMS
If you would like to request your information, please contact us directly.
Third-Party Links
Our website may occasionally include links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
MediBillFlo LLC
169 West 2710 South Circle, Suite 202A
St. George, UT 84790
📞 +1 (385) 327-7212
📧 info@medibillflo.com