Terms and Conditions

Effective Date: May 15, 2026

Welcome to MediBillFlo. These Terms and Conditions (“Terms”) govern your use of our website, services, and communications, including SMS messaging. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. About MediBillFlo

MediBillFlo provides medical billing and related administrative services to healthcare providers and practices. Our goal is to help streamline billing processes, improve efficiency, and support better financial management for healthcare organizations.

2. Use of Our Services

By using our website or services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes
  • Not attempt to disrupt, damage, or misuse our systems or website
  • Comply with all applicable laws and regulations

We reserve the right to refuse service or terminate access if these Terms are violated.

3. No Medical Advice

MediBillFlo is a medical billing and administrative service provider. We do not provide medical advice, diagnosis, or treatment. Any healthcare decisions should always be made in consultation with licensed medical professionals.

4. Payments & Billing

If applicable:

  • Fees for services will be agreed upon in advance or outlined in a separate agreement
  • Payments must be made according to the agreed terms
  • Late or missed payments may result in service delays or suspension

All billing arrangements may vary depending on the client agreement.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate patient and billing information
  • Ensuring compliance with healthcare and insurance regulations
  • Reviewing billing outputs and reporting discrepancies promptly

MediBillFlo is not responsible for errors resulting from incomplete or inaccurate data provided by clients.

6. Confidentiality

We understand the sensitive nature of healthcare and business information. MediBillFlo is committed to maintaining confidentiality and protecting all client data using appropriate safeguards.

We only share information when required by law or with authorized third-party service providers who assist in delivering our services.

7. SMS Terms & Conditions

SMS Consent Communication

Information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If consent has been given to receive text messages from MediBillFlo, messages may include:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries or account notifications
  • Service updates or important alerts
  • Promotional or informational messages (if applicable)

Message Frequency

Message frequency may vary depending on the type of communication.
You may receive up to 2 SMS messages per week related to appointments, billing, or account status.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Charges may vary for domestic or international messages.

Opt-In Method

You may opt in to receive SMS messages from MediBillFlo through:

  • Verbal consent during a conversation
  • Submitting an online form
  • Completing a paper form

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any message received. You may also contact us directly to be removed from our messaging list.

Help

For assistance, reply “HELP” to any SMS message or contact us directly at:
📧 info@medibillflo.com
📞 +1 (385) 327-7212

Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out at any time by texting “STOP”
  • For help, text “HELP” or contact us directly
  • Message frequency may vary

8. Intellectual Property

All content on the MediBillFlo website, including text, logos, graphics, and materials, is the property of MediBillFlo unless otherwise stated. You may not copy, reproduce, or distribute our content without written permission.

9. Limitation of Liability

MediBillFlo provides services on an “as-is” and “as-available” basis.

We are not liable for:

  • Indirect or incidental damages
  • Losses resulting from billing errors caused by incorrect data
  • Delays or disruptions beyond our control
  • Actions taken based on third-party systems or insurers

Our total liability is limited to the amount paid for our services, if applicable.

10. Third-Party Services

We may use third-party tools or services (such as payment processors or software platforms). We are not responsible for the actions, policies, or performance of third-party providers.

11. Termination

We reserve the right to suspend or terminate services if:

  • These Terms are violated
  • Misuse or fraudulent activity is detected
  • Required payments are not made
  • Continued service is no longer feasible

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services means you accept the updated Terms.

13. Contact Information

If you have any questions about these Terms, you can contact us:

MediBillFlo LLC
169 West 2710 South Circle, Suite 202A
St. George, UT 84790

📞 +1 (385) 327-7212
📧 info@medibillflo.com